Can parents see their student's financial aid, tuition payment info or grades?

WVU Parent and Guest Portal is an online system that allows students to share information, such as financial aid, grades, class schedules, housing and dining plans, with their parents/guests. Students must grant their parents access to this information due to FERPA regulations. New students and parents will receive more information about the portal after the student is admitted to WVU.

How do I change my email password?

Changing Your Password Go to login.wvu.edu and select Change Password. If you encounter any problems while changing your password, please contact the IT Service Desk at ITSHelp@mail.wvu.edu or 304-293-4444.

How do I change my personal information?

Students, faculty and staff can use the Personal Information Change Form to change their personal information (e.g., legal name, date of birth, home address, Social Security number, etc.). To access the form, log in using your WVU credentials.

What if I forgot my WVU login information?

You can change your password at login.wvu.edu/self-service , or contact our ITS Service Desk at ITSHelp@mail.wvu.edu or 304-293-4444

What is my student ID number?

WVUID Your student ID number is included in your acceptance email and printed on your acceptance letter. The number starts with 800. If you have lost it, you can use WVUID Lookup to get your number.

Home / Admissions and Aid / Admitted Students / First-Time Freshmen / Log in to WVU Portal

Log in to the WVU Portal

Claim your account and log in to the WVU Portal, a gateway to important online programs you will need to complete your enrollment steps.

Go to login.wvu.edu and select Claim Account.
Enter your name, date of birth and WVU ID number, which is a 9-digit number beginning with 800 that's included in your acceptance email and acceptance letter. You will then receive the information needed to access WVU Portal.
Please contact the WVU IT Service Desk for assistance or troubleshooting. We also have answers to common questions about WVU Portal.

Does your family want access to your records? Give them access using the WVU Parent/Guest Portal.

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Admissions Counselors

Have questions about your next steps? Or about submitting your deposit? Your WVU admissions counselor is an expert on these topics (and many more, so ask them anything!). And it’s literally their job to chat with you! Reach out to them any time.

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Office of Admissions

Our Admissions staff can assist with any questions or issues you encounter as you continue the steps to enroll. Business hours are Monday through Friday, 8:15 a.m. to 4:45 p.m. (except for University holidays). Call us at 304-293-2121 or fill out our contact form.

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