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How do I get a student ID card?

New Students

New WVU students must submit an ID photo and pick up their card on campus. Students living in a residence hall will receive their cards at move-in. Commuter students can pick up ID cards at the ITS Service Center in the Mountainlair from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Current Students

Visit to report a lost card or manage your account.

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For help, visit the Request Assistance for Mountaineer Cards service page.

You can use the Admissions contact form. They can also be reached by email at or by phone at 304-293-2121.