Common Questions
Choose an audience, topic or view the full list of questions. Answers will be added and updated frequently.
Popular Questions
Your most-asked questions, answered with the most up-to-date info.
- Are masks required to be worn outdoors as well as indoors on campus?
- How often will employees and students get tested?
- I think I was exposed; can I request a test?
- I was tested for COVID-19 and haven't received my results within 5 days. What do I do?
- What happens if I refuse to complete the wellness survey or forget to take it?
- What’s the difference between isolation and quarantine?
- Why is a quarantine period longer than an isolation period?
- Will COVID-19 testing be free?
- Why do I have to quarantine but my roommate does not?
- Why doesn't WVU give students the end date for quarantine?
Questions By Audience
Last updated Sept. 19.
Faculty
If you're a faculty member, check this list of common questions for information about the academic calendar, classroom changes, employee expectations, COVID-19 testing, campus safety, etc.
Faculty QuestionsStaff
Are you a staff member? Use this list of common questions to learn about the academic calendar, employee expectations, campus safety, COVID-19 testing, etc.
Staff QuestionsStudents
Are you a student? This list of common questions covers the academic calendar, course schedules, student life, housing, campus safety, COVID-19 testing, etc.
Student QuestionsQuestions By Topic
Last updated Sept. 19.
Academics
Class schedules, academic calendar, classroom protocols, attendance, instruction, modifications for faculty.
Academics QuestionsCost and Aid
Tuition and fees, financial aid, scholarships, billing, refunds, student accounts.
Cost and Aid QuestionsDaily Wellness Survey
Who's required to participate, how to complete the survey, generating a pass, penalties for noncompliance.
Daily Wellness Survey QuestionsEmployee Procedures
Workplace expectations, accommodations, promotion and tenure, remote and hybrid employees.
Employee Procedures QuestionsHealth Sciences
HSC hours, access, safety guidelines and dining, wellness survey, outdoor WiFi locations, WVU Medicine shuttles.
Health Sciences QuestionsHousing
Residence life, dining, cleaning, quarantine and isolation, roommate concerns, visitation policies.
Housing QuestionsPersonal Protective Equipment
Masks, face shields, Welcome Back Kits, when and where to use PPE.
Personal Protective Equipment QuestionsPositive COVID-19 Tests
What to expect if you test positive, isolation and quarantine, class attendance and instructor notification.
Positive COVID-19 TestsPublic Health
COVID-19 education module, cleaning, self-quarantine, travel, personal hygiene, physical distancing, accommodation requests, how to seek medical care.
Public Health QuestionsTesting
Test scheduling, who will and won’t be tested, penalties for noncompliance.
Testing QuestionsTravel/Visitors
Campus visitors, Adventure WV trips, study abroad and guidance for business and personal travel.
Travel/Visitors Questions