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Housing Common Questions

These questions supplement What You Need to Know: Housing, where you can find more information.

Questions will be added and updated throughout the fall. If you can't find the answer to your question, please submit a question or email

Can I quarantine in my residence hall room?

Yes, if you're asked to quarantine because you are a close contact of someone who tested positive for COVID-19, follow these steps to quarantine in your residence hall.

How will bathroom cleanings be handled?

Public restrooms in densely populated buildings will receive extra cleaning throughout the day. High-touch surface areas — such as water taps, handles, seats and cover flaps, wash basins, buttons and switches — will be disinfected every eight hours.

Within residence halls, communal restrooms will be cleaned once a day. High-touch areas in communal restrooms will be cleaned every 8 hours. High-touch areas in suite style restrooms will be cleaned once a day. Suite style restrooms also will receive a deep cleaning a minimum of once every three weeks.

Related questions:

If a student tests positive for COVID-19, will WVU help move them to Arnold Apartments and then help move the student back to their residence after they test negative?

Yes. WVU will provide moving supplies and transportation to assist all students moving in and out of Arnold Apartments. Students also will be provided with meals, snacks and easy access to healthcare providers during their stay in the apartments. For more about what to expect, see What to Do If: You Test Positive and Live in a Residence Hall.

If I have to be in isolation in Arnold Apartments, what will it be like?

If you live in a Morgantown campus residence hall and test positive, you will be moved to isolation in Arnold Apartments. The rooms in Arnold Apartments are doubles and can house up to two students. The rooms are not equipped with kitchenettes, but they do have micro-fridges. You will be in an efficiency apartment with a bathroom, and you will likely have a roommate assigned during your isolation. Meals, snacks, beverages, linens and WiFi hotspot will be provided. For more about what you can expect, see What to Do If: You Test Positive and Live in a Residence Hall.

My roommate is acting in ways that I think are unsafe and putting me at risk. What can I do?

We appreciate that you are doing the right things to keep our campus safe. Talk with your roommate about why safety measures are important to all members of our community. If you are still experiencing problems, we recommend you then speak with your resident assistant if you are living in a residence hall. He or she will be able to assist.

If you live in university-sanctioned housing (an affiliated Greek house, for example), we recommend you speak with the house director or a member of your organization’s leadership team.

If, with these steps, you are unable to resolve the situation, or if you live in off-campus housing, contact the Office of Student Conduct at or 304-293-8111.

What are the visitation guidelines for students living in residence halls or University Apartments?

Please view the guidelines for visitors to residence halls and University Apartments.

What if I test positive and isolation isn’t possible (sharing a residence hall room or small apartment where isolation isn’t possible)?

WVU has established newly renovated space in Arnold Apartments for residence hall students to self-isolate. See What to do if: You test positive and live in a residence hall for more. In the event that moving to another location is not possible, arrangements may be made for your roommate(s) to move temporarily or support will be provided for you to self-isolate in your own space as safely as possible.

When do residence halls close in November?

Residence halls will close on Wednesday, Nov. 25 at noon.

Why do I have to quarantine but my roommate does not?

You have been asked to quarantine because you’ve been considered a close contact of someone who tested positive for COVID-19. This is a precautionary measure to keep you and others who were exposed to COVID-19 as safe as possible. Your roommate may not have had close contact with someone who tested positive, so they do not need to quarantine. At this point, the risk of your roommate contracting COVID-19 is low as long as everyone is following the COVID-19 safety protocols. If you test positive when retested, your roommate would have to quarantine at that point. Also, if you or your roommate feel ill and develop symptoms of COVID-19, your roommate should quarantine and call WVU Medicine Student Health at 304-285-7200.

Will residence hall staff be notified if they have a COVID-19 positive student?

If a positive student case is identified on campus, the University will notify the appropriate residence hall staff of a positive case among its residents.

Related questions:

Will the disposable plates and utensils used in dining halls be recyclable?

Yes. However, plates and utensils may need to be rinsed before they can be recycled. Further, all to-go containers will include a sticker with instructions for recycling.