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What to Do If: You Have a Minor Symptom and are Expected on Campus

If you have a minor symptom and follow these steps, you may receive an excuse to stay home or a medical release to be on campus.

Important information

Important

If you have symptoms of COVID-19 and are not required to be on campus, you should not come to campus.

However, we know that some of you may have symptoms commonly found in COVID-19 infections due to underlying health conditions and will be expected on campus for work or class. In these cases, it’s important to take these necessary steps before coming to campus.

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Take the Wellness Survey

Prior to coming to campus each day, you must take the daily COVID-19 wellness survey. The wellness survey is required for students, faculty and staff. Within the survey, it will ask you whether you have the following symptoms common with COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Runny nose or new sinus congestion
  • Muscle pain
  • Headache
  • Sore throat
  • Fatigue
  • New gastrointestinal symptoms
  • New loss of taste or smell

If you have any of these symptoms, you will not receive a “green pass” to access campus and should remain home. In this situation, you will be asked to seek medical advice.

If you feel your symptoms are part of an underlying health condition outside of COVID-19 or your symptoms are not resolving and you are required to come to campus, continue with the following steps for students or steps for employees. If you don't need to come to campus, stay home.

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Students: If You Have Symptoms

If you're a student and feel your symptoms are part of an underlying health condition outside of COVID-19 or your symptoms are not resolving, call WVU Medicine Student Health at 304-285-7200 or your local primary care physician to be evaluated.

  • If these health experts determine that your symptoms are serious enough to stay off campus, you will have the opportunity to receive an excuse.
  • If these health experts believe that your symptoms are minor and not related to COVID-19, you will be given a medical release to be on campus that day.
    • You may have to show this release in place of the green pass.
    • Those who have on-campus jobs should share their release with their supervisors, if necessary.

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Employees: If You Have Symptoms

If you're an employee and feel your symptoms are part of an underlying health condition outside of COVID-19 or your symptoms are not resolving, call your primary care physician or WVU Medicine’s COVID-19 phone number at 304-598-6000 (Option 4) to be evaluated.

  • If these health experts determine that your symptoms are serious enough to stay off campus, you will have the opportunity to receive an excuse.
  • If these health experts believe that your symptoms are minor and not related to COVID-19, you will be given a release to be on campus that day.

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Key Contacts

The following offices and numbers are groups you may contact during this process:

  • WVU Medicine Student Health: 304-285-7200
  • WVU Medicine: 304-598-6000 (Option 4)
  • Medical Management: 304-293-5700 ext. 8 and MedicalManagement@mail.wvu.edu

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Stop the Spread

Personal accountability is the key to our safe return to campus. Do your part to keep everyone safe.

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Ask a Question

We’ll be adding information on different topics throughout the fall, so check this site frequently for updates. If you can’t find the answer to your question, email returntocampus@mail.wvu.edu.

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