Skip to main content
A-Z IndexCalendarsDirectoryMaps
Home / Return to Campus / What to Do If / You Test Positive and Live Off-Campus

What to Do If: You Test Positive and Live Off-Campus

You should immediately return to your residence. You should not go to class or be outside of your place of isolation. Stay calm and use the following guidance.

Important information

Overview

You will first be notified via an email sent to your MIX account. You then will receive follow-up phone calls from the Monongalia County Health Department, WVU Student Health and the WVU CARE team.

Please note: If you receive a positive result prior to being notified by a student notification email, you are required to let the University know you have tested positive for COVID-19 at CareServices@mail.wvu.edu.

During this time, we ask that you stay calm and use the following guidance. As a member of the community, it is critical that you take these necessary measures to keep everyone safe. You are expected to follow all University rules and policies.

You should avoid contact with others for at least 10 days after your testing date, as directed by the local health department and WVU Student Health. This is called isolation. You should immediately return to your residence to begin your isolation period. You should not leave your residence for any reason. This includes going to in-person classes or being on campus. You must remain in isolation until you are medically cleared.

If you fail to comply with this isolation requirement, you will be subject to disciplinary action through the Office of Student Conduct, which may include interim suspension, educational requirements, removal from courses, a campus ban in designated areas, removal from residence halls, University probation, deferred suspension, suspension or expulsion. View COVID-19 isolation policy.

What’s the difference between isolation and quarantine?

The University uses the terms “isolation” and “quarantine” for those who have COVID-19 related matters.

Isolation is avoiding contact with others for at least 10 days after your testing date, as directed by the local health department. You are likely in isolation because you've tested positive for COVID-19, and this isolation period will separate you from others who may not be sick to help stop the spread of COVID-19. If you live in a residence hall, you will move to Arnold Apartments. If living off campus, you stay away from others by using a separate living space. You should not leave this isolation space at all during the 10-day period. You are not allowed on campus for class or work at any point during this period, and you must remain in isolation until you are medically cleared.

Quarantine is avoiding contact with others to the furthest extent possible for the next 14 days, as directed by the local health department. You are likely in quarantine because you’ve been considered a close contact of someone who tested positive for COVID-19, and this quarantine period separates and restricts the movement of those exposed to COVID-19 to stop the spread of the virus. If you live in a residence hall, you will quarantine in your room and may only leave it to use the restroom throughout this time; meals will be provided. If you live off campus, you should stay away from others by using a separate living space. You should not be on campus for class or work at any point during this period. If you begin to feel ill and develop symptoms of COVID-19, you should call your primary care physician or WVU Medicine Student Health at 304-285-7200.

Return to list of topics

Contact Tracing

Before Isolation

Initial Notification

  • You will be contacted by the Monongalia County Health Department and Student Health and provided further details and medical guidance, and begin contact tracing efforts.
  • Student Health will work with WVU Shared Services to conduct contact tracing and WVU Environmental Health and Safety to coordinate closure and cleaning of any affected areas.

Contact Tracing

  • Please be prepared to provide accurate information for the contact tracing process so we can work quickly to notify close contacts (those who have been within 6 feet of you for more than 15 minutes) and mitigate further spread of COVID-19.
    • It may help to review your calendar and travel to remember locations and close contacts.
    • If it helps, write this down so you can give the most accurate picture to those conducting the contact tracing process.
  • We know that during this time you may tell those who are determined to be close contacts that you have tested positive for COVID-19.
    • Those people may very well receive information to quarantine as a result of the contact tracing process, but we ask that you and those close contacts allow time for us to accurately conduct contact tracing and alert them on their next steps.
    • Note: WVU will not share your name when reaching out to individuals through the contact tracing process (just that the individuals has been in contact with someone who tested positive).

Notifying Your Instructors

  • It is your responsibility to let your instructors know you will not be attending class.
  • You will not be penalized for missing class while isolating.
  • If you have any in-person classes as part of your course schedule, the Office of the Provost will send a notification letter to your instructors informing them there has been a COVID-19 related event.
  • Your instructors will work with you to develop a plan to receive the necessary course content, activities and assessments to complete the course learning outcomes in accordance with the COVID-19 syllabus statement.

Others Who May be Contacted

  • If you have a roommate, they will receive email notification that they are expected to quarantine for 14 days.

Return to list of topics

Operations

During Isolation

Communication

  • Add WVU Shared Services — 304-293-1003 and 304-293-6006 — to your phone contacts.
    • Care agents will contact you to discuss symptoms and the date you will be released from isolation.

Care and Support

  • Representatives from the Monongalia County Health Department and WVU staff will be reaching out at various points throughout your isolation period.
  • Please reach out to CampusLife@mail.wvu.edu if you have any questions or need guidance while quarantining.
  • If your symptoms worsen, you should contact Student Health at 304-285-7200.
  • If you are having breathing problems, extremely high body temperature or other acute symptoms, call 911. Please let them know that you are in isolation for COVID-19 and make sure to wear a mask/face covering if emergency medical services attend to you in any way.

Classwork

  • It is your responsibility to let your instructors know you will not be attending class.
  • You will not be penalized for missing an in-person class while quarantining.
    • If you have in-person classes on your course schedule, the Office of the Provost will send a notification letter to your instructors informing them there has been a COVID-19 related event.
  • Your instructors will work with you to develop a plan to receive the necessary course content, activities and assessments to complete the course learning outcomes in accordance with the COVID-19 syllabus statement.
  • If you need assistance reaching instructors, please reach out to the department chair and then college or school dean, if needed.

Return to list of topics

check mark

After Isolation

  • The Monongalia County Health Department and WVU will work together to make sure you meet Centers for Disease Control and Prevention criteria before releasing you from isolation.
    • If your illness is mild to moderate, you must meet complete 10 days of isolation, have improved symptoms and have been without fever for 24 hours (without the use of fever-reducing medications).
  • Student Health and/or the Monongalia County Health Department will notify you that you have met the criteria to return to your assigned residence hall and in-person classes.
  • WVU Shared Services will provide you a formal letter acknowledging your release from isolation.

Return to list of topics

cell phone

Key Contacts

The following offices and numbers are groups you may contact during this process:

Return to list of topics

Checklist

Resources

Health Resources

Grocery and Home Goods Delivery

  • Instacart: Deliveries from CVS Pharmacy, Kroger, Aldi, Target, Sam's Club and Petco.
  • Walmart: Delivery of groceries and household essentials, like laundry detergent and paper towels.

Grocery Pick-Up

Food Delivery

Return to list of topics

What to do if...?

Live in a Residence Hall and Test Positive?

Learn what to expect before, during and after isolation at Arnold Apartments as a student living in a residence hall who tests positive.

What to Do If: You Test Positive and Live in a Residence Hall

Stop the Spread

Personal accountability is the key to our safe return to campus. Do your part to keep everyone safe.

Do Your Part

Ask a Question

We’ll be adding information on different topics throughout the fall, so check this site frequently for updates. If you can’t find the info you need, submit a question or email returntocampus@mail.wvu.edu.

Common Questions Answered

Return to Campus Conversations

You’re welcome to join live discussions — or watch recordings of previous conversations whenever it’s convenient.

Conversations