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Our FAQs

ITS Knowledge Base

From email and campus systems (like eCampus and STAR) to your WVU Login account and Mountaineer Card, the ITS Knowledge Base covers it all. This is your first stop for finding tech answers.

IT Knowledge Base

New Student Orientation FAQ

NSO has moved to an online, virtual experience for students enrolling in the fall 2020 term. Use this FAQ to learn what’s planned for Virtual NSO.

New Student Orientation FAQ

Undergraduate Admissions FAQ

No need to wait for an answer — get instant info by searching our common admissions questions. This FAQ covers applying, orientation, visiting campus (virtually and in person) and more.

Undergraduate Admissions FAQ

Undergraduate Admissions COVID FAQ

Due to the COVID-19, Admissions has adjusted some deadlines and added virtual events for prospective and admitted students. Check this FAQ for the latest updates.

Undergraduate Admissions COVID FAQ

University COVID FAQ

A comprehensive resource for all questions and answers regarding West Virginia University's response to COVID.

University COVID FAQ