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Visit the Return to Campus website and our COVID-19 Admissions FAQ page for WVU's fall plans.

New WVU Family Resources

Counting down the days until your student starts their college journey? We are, too!

Your student is launching an incredible journey that will lead to more than just a degree. This page will help you make sure you and your student are fully prepared.

Next Steps Academics How do I ... ?

Do you have access to your student’s WVU records? Ask them to grant you access through the Parent and Guest Portal.

Family Guide for Fall 2020

Download College Knowledge, a guide created especially for new WVU families.

College Knowledge: A Guide for Families

Consider this your go-to resource for the start of the fall 2020 semester, complete with a checklist to help keep you on track.

College Knowledge explains everything from how to stay connected while your student is on campus to tips and tools you’ll want to refer back to over the next four years and beyond. Plus, we have a handy guide to WVU acronyms.

College Knowledge (PDF) WVU Acronyms Incoming Family Checklist

Virtual Parent Receptions

Parent Reception for New Student Orientation Virtually.

During our Virtual NSO Parent Receptions, we will be welcoming you to the Mountaineer family. Bring your questions and we will have Mountaineer Parents Club representatives and experts from various colleges, schools and departments to answer them.

Receptions will be held from 6:30-8:00 p.m. and are open to any parent of a student registered for New Student Orientation.

Next Steps

Your student’s to-do list to prep for their first semester.

Complete New Student Orientation

All first-year students must complete virtual NSO, which includes an online, self-paced program and working with an adviser (by phone) to build a class schedule.

Virtual New Student Orientation

Choose a Dining Plan

All students living in WVU residence halls are required to have a dining plan. Students entering in fall 2020 who did not select a dining plan by June 30 were enrolled automatically in the Go 13 dining plan. However, between Wednesday, Aug. 12, and Friday, Sept. 11, students may change their dining plan to increase or decrease the number of meals available to them.

Steps to Purchase a Dining Plan Dining Plans

Set Up a Tuition Payment Plan

Monthly payment plans are available now. The Tuition Payment Plan is an alternative to paying each semester’s tuition and/or housing expenses in full prior to the semester. The earlier you enroll, the more payments are spread out.

Tuition Payment Plan

Review Health Insurance / Submit Immunization Info

Students entering in fall 2020 will be automatically enrolled in WVU’s Aetna health insurance policy unless they waive coverage by Aug. 1. When completing the waiver application, students will be asked to confirm that they’ve received required immunizations. Students who won’t be completing a waiver can complete the immunization questionnaire (your student must enter their WVU credentials to access the questionnaire).

Student Health Insurance Immunizations

Pay Semester Charges

Fall charges are available for students who have registered for classes. Students can view their bills in STAR, which they can reach via their WVU Portal. If they owe a balance, they also will receive an eBill through their MIX email. The payment deadline for fall charges has been extended to Sept. 1.

Billing and Payment Info

Prepare for Move-In

Residence hall move-in will be Aug. 15 through Aug. 22, one week later than originally scheduled. Students living in residence halls must sign up for a move-in time slot. All residence halls will have residents moving in each day.

Fall 2020 Move-In What to Bring/What to Leave

Join the Mountaineer Parents Club

You’re part of our family, too.

New student and family pose with WVU props in the Mountaineers Go First photo booth

Mountaineer Parents Club

With more than 20,000 members, the Parents Club is free and open to parents and family members of current, former and future WVU students. With a toll-free helpline, social media, parent electronic news and email updates, you’ll have your finger on the pulse of campus life throughout your student’s time at WVU.

Mountaineer Parents Club Official Families of the Class of 2024 Facebook Group


We’ll help your student find their purpose and a path to get there.

Adviser watches as a student enters information on computer

Academic Advising

To register for classes, your student must meet with an adviser each semester. New students entering in fall 2020 will meet with the advising staff by phone over the summer to build a schedule for their first semester.

If your student needs to change their schedule, they can contact their academic adviser for help. Your student can find out who their adviser is and how to contact them by accessing DegreeWorks through the WVU Portal.

A student's physics notes


At the end of every term, grades are posted on your student’s official transcript. You can view your student’s grades via the WVU Parent and Guest Portal if your student has granted you permission. Midterm grades are also posted during the eighth week of the semester, though these grades are not permanent.

All About Grades Parent/Guest Portal
A writing tutor helps two students in a lab


If your student is having difficulty with a class, they can get help — at no charge. We offer drop-in tutoring and tutoring by appointment, as well as student success coaches, mentoring and seminars to develop skills like note-taking and test-taking.

Student Success Programs Tutoring

Stay Connected

We want you to be a part of the WVU community.

Fans take a selfie at Milan Puskar Stadium

Campus Events

Fall is ideal for experiencing campus traditions. We'll share how you can connect with WVU in the future.

Cookies shaped like the Flying WV logo beside gold and blue flowers

Care Packages

Send some long distance love to your Mountaineer in the form of cookies, cupcakes or pepperoni rolls (a West Virginia favorite) through WVU Dining’s Hugs from Home program.

Hugs from Home
A golden retriever jumps for a Mountaineer toy with Woodburn Hall in the background

Be Social

Keep up with what’s happening on campus by following WVU social media accounts — and you’ll get some extra smiles and laughs, too.

WVU Social Official Families of the Class of 2024 Facebook Group Class of 2024 Social Center
rows of mailboxes

Letters from Home

Team up with the Mountaineer Parents Club to surprise your student with a Letter from Home.

Letters From Home