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Home / Frequently Asked Questions / My account says that I have a hold. How do I get this lifted?

My account says that I have a hold. How do I get this lifted?

NSO hold is lifted within three days of completing the Virtual NSO modules and will be replaced with an advising hold. You will work with your adviser on any schedule changes. If you have other holds on your account (parking, transportation, student conduct or student accounts), you will need to work directly with the department placing the hold.

All transfer students have an advising hold on their account. Your academic adviser will assist you in scheduling courses and getting this hold lifted.

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You can use the Admissions contact form. They can also be reached by email at wvuadmissions@mail.wvu.edu or by phone at 304-293-2121.